Security, risk and privacy concerns increase every day. TLC’s clients know that we focus on service, technology and value but security is paramount to everything that we do. TLC’s tools, technologies, safeguards and resources are always evolving. Our security practice includes:
If you would like to request a copy of TLC’s Insurance Policies or SSAE 16 SOC 1 report, please email info@myTLCteam.com. Thank You
These items are put in place with the proper redundancy measures for everyone’s protection.
TLC requires all team members to take information security awareness training. TLC team members are trained on regularly evolving technology to protect all data they have access to. All team members must follow the proper protocols when transmitting or receiving confidential information. We take our clients trust very seriously and if any team members breach these protocols, termination and legal authorities can be brought into the situation.
TLC stores your information in a data center building that has the best in class environment for services & security.
Our partnership with DUO provides two-factor authentication for TLC’s clients. The idea of two-factor protection covers you even if your primary password is stolen.
TLC’s servers contain three major layers each made up of four sub-layers. Each layer and sub-layer represents a basic building block of the environment. This design was put in place with the goals of: 100% Customer Uptime and Absolute Data Protection.